1 reviews | Active since May 2016

03 Mar 2017, 12:17

Vodacom stinks!

<p>did upgrade telephonically on tues this week on data contract, was told I would get my device by Friday( today). Spent whole morning on phone being teansferred from one dept to next, eventually told upgrade cont confirmed as yet! Spent anither 2 hrs trying to get somebody at cobfirmation dept to spk to. Eventually confirmations called me but still could not confirm when I would get my device!!!!!</p>

0
Replies (3)
Vodacom
Vodacom's reply03 Mar 2017, 13:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update03 Mar 2017, 13:30
Reviewer Update

really? They have my contact details?

's update03 Mar 2017, 14:15
Reviewer Update

in due course? How about today??????