Vodacom still wrongfully taking money from me.

Just wondering when Vodacom will sort out there mess after many conversations and emails with them. Still they are deducting money for their mistake!! This is really ridiculous now and only ads to frustration. Can I please have feedback on where you are on solving this mistake of yours which have been carrying on since October 2018. Best of all is when you receive a email asking you if you will recommend Vodacom to anyone you know.........No, I would warn them not to make the same mistake which I did in choosing Vodacom.