Vodacom STILL WAITING NO HELP!!!
Vodacom PROMISED to phone me with help last week. To date NOTHING from Vodacom.
My Google Chrome browsing has been hijacked by x4 unwanted ads, pop-ups & malware. I tried following the steps given by Chrome help & support. It is not working. I will open my phone and they are there or will be in the middle of a call, and they pop up 24/7. I have not downloaded any apps extra unless I am 200% sure they are officially authorized company apps and do not open pop-ups.
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Vodacom's replyOfficial
28 Jun 2023, 08:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jun 2023, 08:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team