1 reviews | Active since Apr 2013
VODACOM STILL USELESS - Client requesting faulty device to be collected - K **********
ok, so i have recently upgraded my contract only to receive a faulty product that is understandable as things like this happen. its been 15 or 16 days now that i am trying to return the faulty product only to find myself phoning, phoning and phoning with no joy!! Agents like mr Lee Nair keeps on making empty promises! or even blames RAM couriers for vodacom's lack of service!! Sometimes you will get through to other agents such as Amelia that might aswell have stayed in bed as they clearly did not come to work to actually carry out their work or deliver a service! HOW DO I GET VODACOM TO COME AND COLLECT THEIR FAULTY DEVICE!?!?!?!? WITH HOW THINGS ARE GOING AT THE MOMENT I WILL NEVER REVER ANYONE TO VODACOM
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)