1 reviews | Active since Jul 2015
Vodacom still to unlock line after 2 weeks
Vodacom has the worst customer service. How long should one wait for your account to be unlocked? Payment have been paid already. First they send you a bill of 300 then they deduct 400. Does that make sense you cannot deduct monies from someone's account if it's not the contract amount that is just *******. If there were extra charges of 100 you should inform your client and if it is correct it will be paid via eft. You guys are just hungry for money. I will take this further.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, your query has now been Resolved.
Regards
Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, your query has now been Resolved.
Regards
Consumer Website Team