1 reviews | Active since Aug 2017
VODACOM STILL THE GIANT THAT *****S FROM THE MAN IN THE STREET
Vodacom, just because you are a large company- do not think you can get away with doing what you want.
I changed debit order dates and accounts. Yet you tried to deduct money from the old account, YOUR ERROR. Then send sms after sms to say I must remedy it. you then actually deduct funds from the correct account. Not the amount of the invoice, but over double the amount.
I complain and get some generic **** email saying you will call me. I am travelling at the moment and want a paper trail of this as i plan to take it further. I am sure South African the world over are sick of you **** service. i have been a client of yours since you opened your doors. How about actually doing something right and going beyond the usual **** service you are renowned for.
YOU made a mistake and expect me to pay the price, how does that work. HOW ABOUT YOU CONTACT ME ON THE NUMBER I HAVE ASKED YOU GET HOLD OF ME ON.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
