1 reviews | Active since Nov 2012
Vodacom still taking money out of my account after cancellation
<p>I did a Cell - C buy out about a year ago because I already was unsatified with Vodacom.</p> <p> </p> <p>Now my contrack was supposed to run out by January 2017 but they decided that I should still pay even though my number is with Cell c and does not exist with Vodacom.</p> <p> </p> <p>Vodacom received my cancellation last year after the initial buy out. </p> <p>I went to Vodacom last month as well and the Vodacom Consultant garuanteed me that the debit order will not go down again, well it went down again!!</p> <p> </p> <p>I need this matter resolved and my money which is now R4000 back!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Stefan,
We've responded to you via email and await your response.
Regards,
UW
Dear Stefan,
We've responded to you via email and await your response.
Regards,
UW
Dear Stefan,
Thank you for your patience.
I've responded to your latest email with feedback.
I do apologise for any inconvenience caused.
Regards,
UW
Dear Stefan,
Thank you for your patience.
I've responded to your latest email with feedback.
I do apologise for any inconvenience caused.
Regards,
UW
