DW
DAVID W
1 reviews | Active since Jan 2012
06 Jul 2021, 13:57
Vodacom Still Sucks
I have written about them before and then thought things were getting better but they weren’t. Their service must be amongst the worst of any company in SA. I would give them a minus rating if I could. I don’t think they pay any attention to these reviews
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Jul 2021, 14:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Jul 2021, 14:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DW
DAVID W's updateReviewer Update
07 Jul 2021, 10:05Vodacom’s reply is nonsense. We’ve had similar replies on an ongoing basis. They don’t give a hoot about customers and no consultant ever makes contact. They must be a leading contender for SAs worst service company. They deserve to be thoroughly exposed in the media as well.
DW
DAVID W's update07 Jul 2021, 10:05
Reviewer Update
Vodacom’s reply is nonsense. We’ve had similar replies on an ongoing basis. They don’t give a hoot about customers and no consultant ever makes contact. They must be a leading contender for SAs worst service company. They deserve to be thoroughly exposed in the media as well.