Vodacom still sucks

<p>After I had written my review on Friday I had high hopes that my issue will be resolved. I received a phonecall yesterday from Faiek/Faeeq who promised to help. He just phoned me to say that I should phone the workshop and asked for the phone to be sent to the advanced repair centre! This was after it was handed in on the 7th of December and was sent back to the store "fixed".....for the upteenth time! I even phone the Greenacres store on Saturday. Was first told the manager is busy, then the manager is not working on Saturday. Assistant manager promised to phone me back this morning. I am still waiting for that phone call. Mind you it is my daughter's birthday tom. She wont even be getting any birthday messages on her phone, she cannot participate in her classroom or homework groups and she is attending high school. Vodacom keeps on saying they are investigating the matter........they are "looking into it". Now I am told again to phone the repairshop and ask myself for the phone to be sent to a different place!!! This is the service that I am paying for...............without getting it! Please replace this phone asap. It really looks like they want me to get a lawyer. I am completely fed-up. This is after numerous e-mails and phone calls and still no resolution.</p>