LV
Luchel V

1 reviews | Active since Aug 2017

11 Oct 2017, 01:00

vodacom still *****ing our data

Tried to topp up on my account. 4 times it failed. Finally I reload with 100mb. 2min later your data has run out. I didn't even do anything on my phone!!

0
Replies (2)
Vodacom
Vodacom's reply11 Oct 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Oct 2017, 15:28
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team