SC
Sean C

1 reviews | Active since Feb 2018

24 Feb 2018, 17:38

Vodacom still *****ing my airtime.

Vodacom is still *****ing my airtime. I have to continually unsubscribe from VodacomLive services which did not subscribe to.

Vodacoms response is to send an email which says somebody from the mythical 'Vodacom Consumer Website Team' will contact you.

It appears this worthless automated response is sent to any review which contains the word 'Vodacom'. The reality is that nobody from Vodacom will ever contact you, nor will vodacom stop subscribing you to their ******* VLive services.

0
Replies (1)
Vodacom
Vodacom's reply25 Feb 2018, 21:14
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team