Vodacom still *****ing my airtime

Item: Vodacom
Rating: 1
Author: Sean C

Contrary to their promise to contact me, all I have received from Vodacom is a stony silence. Meanwhile they continue to subscribe me to unwanted and unheard of services, *****ing my airtime.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

20 Feb 2018, 10:43

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply20 Feb 2018, 10:43

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Sean C's updateReviewer Update

24 Feb 2018, 17:31

It appears this worthless automated response is sent to any review which contains the word 'Vodacom'. The reality is that nobody from Vodacom will ever contact you, nor will vodacom stop subscribing you to their ******* VLive services.

Sean C's update24 Feb 2018, 17:31

Reviewer Update