KL
Ken L

1 reviews | Active since Jan 2012

05 Mar 2018, 19:18

Vodacom still *****ing from people

I am still being ****** from by Vodacom. As soon as I load airtime they activate a subscription for Vodagames. At R5 or R10 per day. At first it took me a few days to realize this. Now I cancel the same day. But one day's subscription will already be off. I have cancelled all my subscriptions numerous times. And reported this to them numerous times. Still it does not stop. I am considering opening a ******** case against Vodacom. Their standard answer will be on this as numerous other complaints that someone will get back to me. Nobody ever does

0
Replies (2)
Vodacom
Vodacom's reply06 Mar 2018, 06:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

KL
Ken L's update20 Mar 2018, 23:07
Reviewer Update
Vodacom corrected this problem on my account. Thank you