SC
Sandra C
1 reviews | Active since Apr 2020
04 Apr 2020, 11:19
Vodacom still *****ing
Vodacom sucks You buy 1G data and before you can use it they take it away Vodacom sucks They are *****ing from people
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Replies (2)
Vodacom's replyOfficial
04 Apr 2020, 11:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Apr 2020, 11:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Apr 2020, 14:33Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have made contact with your mom and confirmed she was able to view the bundle the next day. Query is now resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply07 Apr 2020, 14:33
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have made contact with your mom and confirmed she was able to view the bundle the next day. Query is now resolved. Regards Consumer Website Team
Best regards,