lK
lisa K

1 reviews | Active since Feb 2023

26 Jul 2023, 09:00

VODACOM STILL SENDING LEGAL THREATS DESPITE CONTRACT TERMINATED

despite complaining about Vodcom on 23 July 2023 on Hello Peter the matter has NOT BEEN RESOLVED MY ISSUE I continue to get emails. letters of demand and sms's to say the account has not been paid. A male person from Vodacom called me after I published the complaint on Hellopeter, he has not rep**** with a paid up and nothing owed to Vodacom invoice as requested and sms demands are still being sent -the Vodacom employee said he was calling from Vodacom Hellopeter desk and NOTHING has been done ,Please be aware t my account was terminated with Vodacom's permission due to no signal

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Replies (1)
Vodacom
Vodacom's reply26 Jul 2023, 10:01
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team