Vodacom still refuses to cancel my contracts and ********** upgrades.

What does it take o cancel a Vodacom contract. Since 2020 I am going through the same query in terms of cancelling my two Vodacom contracts. In April 2020 my numbers were cancelled in May 2020 they were reconnected . When they were reconnected I was then informed I had done upgrades which I was unaware of and everyone who called me from insurance to call agents I informed them there was no upgrades done on my numbers, iff they were done then they were **********ly done. In Dec or so I made arrangements with Vodacom legal department to pay R570 for 5 months as I owed them R1898.92 and thereafter I would then have my contracts and we agreed to cancel all services on my number to avoid the bill accumulating which was the case . However after i think two payments in February 2021, services were loaded on my phones again and I was then billed an additional R500+ even though after a few days those services were taken back. I called the call centre again and I was told I was billed nevertheless because I was already disappointed with the service I paid it and settle the outstanding monies to Vodacom so I cold free myself from these contracts which I so desperately wanted to cancel . I then settled the account in mid June and to my surprise after paying I got a text stating that my contracts will be reinstated in 24 hours which was not the arrangements made. I then called Vodacom and a ticket was logged and to date I have not received satisfactory assistance as the ticket logged which was supposed to be resolved and me free from the contracts. To date I have made several calls to Vodacom to have the contracts terminated and my numbers moved from postpaid to payg . The ticket logged was closed , yet not resolved. Disappointing indeed. All I see now is that they have once again loading services and running another bill. With all these calls I have been making to the network yet still no solution and still no cancelled contract. Vodacom staff are *********** and lack customer service and are ripping people off and I will not fall for this. I am tired off the endless calls to the call centre and being moved from department to another yet no resolution.