Vodacom still pathetic...no response on communication

Well it looks like this is the only way to get a response from this pathetic company! I have posted in April 17 , got a response and were dealing with this person via email. As with these kind of companies, you get passed onto someone else to deal with, saying that they will contact you within 3 working days, well apparently they could not have been at work the past 3 and a half months!!! And after emailing the original person dealing with this, he has probably also not been there as not responding to any communication! Vodacom wake the hell up, your staff is useless, your service even worse! Very easy to send threatening letters but don't want to deal with situations or sort things out.