RC
Rynard C

1 reviews | Active since Mar 2009

03 Jan 2017, 12:04

Vodacom still overcharging

<p>I spoke to Faiek Mohamed in regards to an upgrade and he assured me that there will be no migration cost. I have received 4 automated calls from Vodacom telling me that my account is overdrawn. Very irritating!!! </p> <p> </p> <p>Why is my account suddenly overdrawn? Did Vodacom charge me fees that they did not inform me of? </p>

0
Replies (1)
Vodacom
Vodacom's reply04 Jan 2017, 07:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team