JN
Jabulane N
1 reviews | Active since Jul 2012
28 May 2020, 12:10
Vodacom still not refunded me R9 377.66 that they debited a month ago.
Vodacom still hasn’t refunded the money they took from me after 3 promises to refund it, I got a call from Marion from Vodacom hellopeter division who said the refund was approved by finance on the 12th and I would get it late last week or early this week of the th 25th May 2020, to this day they have no refunded me.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
28 May 2020, 13:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 May 2020, 13:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team