MP
Melinda P

1 reviews | Active since Mar 2009

16 May 2026, 13:18

VODACOM STILL NOT FIXING THIER INTERMITTENT PROBLEM

Vodacom has still not sorted out their intermittent transmission. During the week it is intermittent and you can still get by and come the weekend it is more down than up. Same story when you report it - the technicians are working on the problem; the hub is down. I am paying for business fibre and not getting the service with no compensation. This has been going on for months now. My rating should not even be terrible because the service is disgusting. You cannot speak to a supervisor or technician. Then you must pay for a technician to come and check. That to me is not on when it is a Vodacom problem.

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Replies (1)
Vodacom
Vodacom's reply16 May 2026, 14:08
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team