JJ
Justin J

1 reviews | Active since Feb 2011

12 Jun 2017, 12:39

Vodacom still not doing anything about ********** billing for third party Opera Telecom

<p>I wrote a review about Vodacom and Opera Telecom ******* and fraduelent billing on my account.</p> <p> </p> <p>The review was called " VODACOM *****ing on behalf of third party Opera Telecom." on June 8th.</p> <p> </p> <p>Although Vodacom rep**** and said they gave me feedback via sms....nothing has been done yet!? And I still havent received any SMS??</p> <p> </p> <p>Could someone please sort this out?</p> <p> </p> <p>Cant beleive that Vodacom which I though was a reputable company is in business with a bunch of ******!!!</p> <p> </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply12 Jun 2017, 13:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Jun 2017, 08:16
Official

Dear Justin Joubert,

We'd like to help you.

We've forwarded feedback to you via email.

Regards,

UW