Vodacom still not cancelled contract

I've e-mailed Vodacom on 1 February giving details and asking to cancel number as phone has been ****** and I barely used that number.<br> <br> I called Vodacom on 15 February - the guy said he can't put me through to the cancellations department - he can only give me their number. <br> <br> I called cancellations 3 times on 15 February @4:50 - everybody I got through to pretended not to hear me.<br> <br> I then called on Friday 5th of March. The lady I spoke to said she had done the cancellation, and said she would e-mail me a confirmation. But the e-mail has not come.<br> <br> I put a complaint on the website on 7 March and repeated the complaint by e-mail on the same day. Finally I got a response asking some security questions (3 or 4 e-mails of security questions). I answered, they answered back - it's not cancelled and where can they send the statement to. I said no I don't want statements - I want it cancelled. The answer came the account is under Vodacom business - I must contact them. I said no - I'm not cancelling the number under Vodacom business I'm still using it, I'm cancelling the one in my personal name. They send e-mail asking security questions. I say no- I've answered them. No answer.