vodacom STILL NO service provider

<p>This is the second review I am writing since it seems that my first complaint fell on deaf ears. Today exactly a month ago I started my upgrading fiasco with vodacom...I couldn't upgrade because the upgrade bar on my profile was greyed out. One month later and this is still the case...so guess what NO UPGRADE...and was due to upgrade in SEPTEMBER 2016. I then tried to cancel the contract...and guess what THE CANCELLATION WAS NOT DONE!!!!!!!! This contract expired on the 26 Dec 2016, so now I can't even move the contract to a defferent service provider beacause I can't afford to loose my number. I have two contracts with vodacom for 8 years now, and this is how they treat me? What can I do more to get the service I deserve? Because on the first of every month they get their money from me! Then "the system" works like a charm. I have one final conclusion...Vodacom service peovider = *********** theiving *******s...*****ing MY money and MY time.</p>