Vodacom... Still no idea what the word patient means

I have been reporting poor and slow / fluctuating internet speeds since May last year.

To this date, nothing has been done besides the useless Twitter team that keep telling me to be patient. Seriously, wonder what would happen if I didn't pay and told you to be patient Useless service provider that gets worse by the day; Third world service provider that charges for first world services

Maybe speak to Telkom cause they are by far a better option lately