Vodacom still making me PAY and SUFFER for a contract their consultant gave me, that I did not want or request.

Item: Vodacom
Rating: 1
Author: Papi L

Was promised my line would be fixed on 1 September. To date , its still not fixed and my sim card is still a data sim. Must admit, I wasnt surprised when all this is still not corrected. This is the type of POOR and PATHETIC service standard I have come to expect from VODACOM . Is there any other platform where I can take this further. Cause really this is pathetic now from VODACOM. Over a month now struggling to correct something so basic 🤬🤬🤬🤬😡😡😡😡😡🤬🤬😠😠😡🤬😡

Helpful (0)

Replies (2)

Vodacom's replyOfficial

02 Sept 2023, 13:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply02 Sept 2023, 13:05

Official

Papi L's updateReviewer Update

02 Sept 2023, 13:08

Again I ask, how are you going to make c0ntact with me, because I cannot receive nor make calls, because of your consultants giving us contracts we dont request?

Papi L's update02 Sept 2023, 13:08

Reviewer Update

Again I ask, how are you going to make c0ntact with me, because I cannot receive nor make calls, because of your consultants giving us contracts we dont request?