Vodacom still helping themselves yet again

<p>Not only do I have endless drama with Vodacom just helping themselves to my data, without any explanation except for "your complaint has been escalated and will be investigated", which of course means that nothing will be done, they are now helping themselves to my airtime that I am purchasing. I have purchased airtime which Vodacom is quick enough to take, but it seems not quick enough to assist you when the airtime does not appear on your account, and the amount has been deducted from my bank account. When phoning the call centre (which is of absolutely no assistance, as they read their scripts designed to annoy one even more than it should), they are naturally unable to assist and can only escalate the problem after 24 hours. Which from previous experience means nothing will be done as Vodacom helps themselves to what is not rightfully theirs. What is happening with Vodacom? Stop taking what is not rightfully yours, enough is enough!!!!!</p>