1 reviews | Active since Nov 2016
Vodacom STILL hasn't activated data and I've paid!
<p>Nice one Vodacom. After I wrote a review earlier today, someone promised to call me back, still now one has contacted me?</p> <p>After I saw my invoice this morning and realised that you haven't activated ANY of the data bundles that I've purchased and actually charged me out of bundle rates for over 2 weeks now, I bought another data bundle. Received a sms to say it's been activated...</p> <p>Guess what? It still hasn't been activated!!! I've requested a detailed balanced and no data were loaded. </p> <p>I'm going to cancel my debit order before this amount goes off my account because no one is responding or helping me. I don't care that I'm not allowed to do that. You ***** money from loyal customers!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for bringing this to our attention.
Kindly note that this incident has been reviewed and addressed, please refer to our correspondence for final feedback.
Best regards
Elroy
Thank you for bringing this to our attention.
Kindly note that this incident has been reviewed and addressed, please refer to our correspondence for final feedback.
Best regards
Elroy
