1 reviews | Active since Jul 2017
VODACOM STILL HAS NOT RESPONDED RE MY EXPIRED CONTRACT THEY KEEP CHARGING ME FOR
Well it has been 12 days and I have received a response from Vodacom on this site with a promise that the said consultant would be in contact with me. I have received no email from Vodacom. I have checked on MyVodacom again and yes - I have a new bill for usuage from 1st March'18 but I do not have a service as it expired 2 February'18. I have not been in South Africa for over a year so was not using my services which I had to pay for to complete the contract. I have done my bit VODACOM DO YOURS FOR PETES SAKE!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
We regret to hear that this matter is still unresolved.
Our records reflect that this matter is in hand with Boitumelo and she was last in touch with on Friday. We have requested her to revert back to you as a matter of urgency.
We apologise for any inconvenience caused.
Regards
Moddy
Good day
We regret to hear that this matter is still unresolved.
Our records reflect that this matter is in hand with Boitumelo and she was last in touch with on Friday. We have requested her to revert back to you as a matter of urgency.
We apologise for any inconvenience caused.
Regards
Moddy