Vodacom still has not resolved my issue even after confirming on this platform that they did. To say I’m frustrated with their service is an understatement.

I wrote a review last week about my challenges and frustration with Vodacom. While someone did call me and confirmed that I will receive my refund that day nothing has still happened. It’s also disappointing that we have to come to such platforms to demand the service we deserve. It’s disheartening when you been a loyal customer for years yet you are not valued. As I patiently wait again for more apologies and being told this is to be resolved.