1 reviews | Active since Oct 2016

25 May 2017, 15:06

VODACOM STILL HAS NOT REFUNDED ME

<p>I had a whole long complaint about being debited double and Vodacom chose to ignore my request for a refund. I can't believe this terrible service - every time I call, they keep transfering me to a differnt person. I need them to sort out this problem today!</p>

0
Replies (2)
Vodacom
Vodacom's reply25 May 2017, 15:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Jun 2017, 15:24
Official

Dear Justine

As discussed, this matter has been resolved.

Regards,

RJ