Vodacom still has not cancelled my contract or contacted me even after they commented on my previous complaint that they will contact me.

I would give vodacom a negative rating if I could. A week ago I reviewed vodacom and indicated that I called vodacom to cancel my contract immediately on the last month which was August 2020. I was told by the consultant that my contract will be cancelled and I will receive a confirmation but I never received anything and my account was still being debited every month. I kept on calling every single month to ask why my contract was not cancelled and every consultant kept on re playing the previous recording and telling me that it will be cancelled immediately. I cancelled my debit order in December which means now they are no longer able to debit my account. I have been receiving calls from vodacom accounts asking me when I will pay my account because I now owe vodacom. Please sort out your issues and stop calling me repeatedly. I do not understand how it can take so long after a contract expires for vodacom to close it. I would not recommend vodacom to anyone.