Vodacom STILL has not cancelled my contract!

I have recently emigrated to Japan (beginning August 2019) and made sure to cancel my Vodacom contract more than a month in advance. I paid the early cancellation fees and sent in all the required documents. A few days later, I checked to see whether the cancellation had gone through and was told it had. However, 2 months later I am still being debited by Vodacom for my contract, and have very few to no means of contacting them to rectify this! This is unacceptable, and I will be putting a stop to the debit order unless Vodacom completes my cancellation properly. Absolutely shocking service - Vodacom is a bunch of *******!

Extremely irate customer who is sick and tired of having to deal with Vodacom's incompetency.