JT
Jacques T

1 reviews | Active since Feb 2010

17 May 2021, 19:36

Vodacom still getting 3rd party spammers to call me

I complained on Hellopeter about Vodacom just lat month about their 3rd party vendors trying to sell me funeral cover. I was assured that it wouldn't happen again. I confirmed that I was opted out from ALL marketing permissions with Vodacom. Now A1 financial services calls me on behalf of Vodacom to sell me a watered off medical aid. Come on! I am a red client! Don't insult me! Also: I am also looking into this as I suspect that this is in breech of the Popi act depending on what data was shared with A1.

0
Replies (2)
Vodacom
Vodacom's reply18 May 2021, 06:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
JT
Jacques T's update18 May 2021, 15:50
Reviewer Update
That doesn't mean much. It's exactly the same thing that was told to me last time a month ago. Sorry for not believing you.