Vodacom - still failing after multiple complaints and promises that you’ll fix your own mistakes. So far from the Best service provider it’s not funny

Despite multiple phone calls and aggravation and irritation last week. Where I was promised that I would be phoned back. That the issues would be addressed and fixed - NOTHING has happened. When you rep**** to my previous Hellopeter reviews the agent said it would be fixed and he would give my free data. At the time I said I don’t want free stuff I want Vodacom to fix their mess and I was told they would. Instead they haven’t. I am paying double on one of Vodacom’s top packages for no service at all. This is beyond pathetic.