Vodacom still double the price and half job staff members.

I hate to have to complain on a pulbic forum about a company. But this is what I am reduced to, as per my previsous complaint, Istill am getting nothing! I have sent numerous emails to Megan Booyson about the fact that I am being overbilled. While they have refunded me and fixed the problem with my being billed for an extra 10meg line. I am still being overbilled according to the tarrif they set for my complex. According to the email i receive i should be billed R679, I am being billed R1200. Thast almost double the price. I have called the help desk, I have emailed Megan. There is noone you can just speak to that will take accountability. It's almost like doing your job properly, or completing a job, is not in the job discription, if you work at Vodacom. I wonder if they get paid half a salary for doing half a job.