CW
Claudette W

1 reviews | Active since Aug 2015

25 Sept 2019, 19:19

Vodacom still does not stick to undertaking ........

Vodacom have the audacity to send me a message that a consultant will contact me. Needless to say, 5 days later and still noooooooooooo response.

0
Replies (2)
Vodacom
Vodacom's reply26 Sept 2019, 07:31
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
CW
Claudette W's update27 Sept 2019, 09:43
Reviewer Update
Good day,

A week later ...... 7 days, and still have I not had the courtesy of a telephone call from Vodacom to inquire about matter.