NI
Nadia I

1 reviews | Active since Apr 2010

07 Jun 2015, 17:15

vodacom still deducting even after i cancelled

I'm am so frustrated with vodacom. My contract expired ages ago and I cancelled thrice through their callcentre yet, they continue to deduct from my account. I've decided to go through legal action as I can no longer stand this horrible service. I demand management to call me ASAP as I'm not in the mood to continuously contact their unsupportive staff not doing their jobs properly.

0
Replies (1)
Vodacom
Vodacom's reply08 Jun 2015, 16:44
Official
Hello goldengirl,

As per our telephonic interaction the matter has been resolved.

Regards
Vodacom Consumer Website Team