Vodacom Still Deducting After Cancellation – No Refund Received

My husband and I cancelled our wifi plan with Vodacom months ago, yet they have continued to deduct money from our account. Despite numerous calls and assurances from their team that a refund would be processed, we have received nothing to date.

It’s extremely frustrating to have to chase after money that shouldn’t have been taken in the first place. Every time we follow up, we’re given new promises and no real resolution.

We expect immediate action and a full refund for the unauthorized deductions. This kind of service is unacceptable and disappointing from a major provider.