Vodacom Still Debit Account After Cancellation

In the beginning of June Vodacom offered me Data packages and I supported them and took 3 lines. I received the devices after 3 days. Almost a week later they could still not activate my lines as it was not delivered as per their system. They said they will do a manual activation and will be done in the mornings. I called them on the 15th of July and cancelled, within the 7days as they request they said they will send someone to collect. It is today the 23rd and the devices is still at my house and I get an sms to say Congratulations your lines have been activated! I called them and I have been fighting the whole day with them. Their story is: it takes 7 to 14 day to be collected, once collected after three days I must call them and confirm if they received it and then they will cancel it. However, I must still pay for the devices by Debit Order and they will refund me after I have called them to confirm cancellation...Seriously??? How can you pay for something you have cancelled or still activate the devices? One would think a big company like them will Flag it and sort it. No they first want to get interest on your money and then you can have it back... ***** that is what is is!