vodacom still confused
<p>On the 7th of October I wrote a review on vodacom that keeps taking money of our account</p> <p>Well since then after many phone calls and emails, I got an email stating that my account is sorted out and that my payment of R230 is payable at month end. Hoped it was all done now but was wrong yet again !!!!!!!</p> <p>Got an sms on the 18th stating installment of R250 due on your v.mobile acc. Pls pay urgently.</p> <p>I’ve emailed them no response. Today got another sms stating CRITICAL: Ur bought v.mobile acc is still outstanding.</p> <p> </p> <p><br />Is Vodacom actually capable of sorting this out or am I going to fight the whole 24 months of this contract. Or should I get an attorney involved</p> <p><br /> And who is going to cover all our expenses phone calls, bank charges, time off work, going to the voda shop and back to get all this sorted. I had to take 2 days off work to get this sorted, 2 days of my leave lost for what some thing that is still not sorted out. Phone calls to the store and the store manager airtime WASTED time WASTED money WASTED</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
