Vodacom still charging unknown cost and refuse to cancel

<p>I refer to my compaint in 13 December 2016. I have sent a request to Vodacom to cancel all the content services on my account. I received SMSs on the 24 November 2016 and 14 December 2016 confirming that these unknown costs were cancelled. In my January 2017 statement I still see an amount for content services dated to 13 November 2016. I am now utterely disgusted an realise that I have no other choice but to cancel my dealings with Vodacom. I have called customer service on numerous occasions but they are more confused than me and the service is putrid. I have requested quotes to cancel my contracts. Goodbye vodacom. It is a shame that I leave after 12 years because of your greedy pick pocketing of my account to make a quick buck. My cellphone number ********** 954.</p>