1 reviews | Active since Dec 2016
VODACOM - still charging me after I have settled my account in Full
<p>I settled my account with VODACOM in full at the end of October 2016.</p> <p> </p> <p>Since left the country, and living abroad.</p> <p> </p> <p>No Charges in November,</p> <p>but.... early in December an amount of R 585.38 was deducted from my FNB account; referenced - VODACOM....</p> <p> </p> <p>I just received another Invoice/statement from VODACOM with the same amount (to be deducted early January 2017)</p> <p>Account number (I ********** -7 ) ; Statement date 2016-12-03 <br />Total due 585.38 </p> <p> </p> <p> </p> <p>I have sent a few mails to Customer care - but havent received feedback!</p> <p> </p> <p> </p> <p>thanks VODACOM ???!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
We escalated the matter to the Accounts Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Dear Client
We escalated the matter to the Accounts Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
