EM
Elmey M
1 reviews | Active since Sept 2021
02 Sept 2021, 13:04
Vodacom still charging me after cancelation
I have canceled my contract with vodacom. Only to be charged 2 months later for phone insurance. Why after I have canceled my contract do you still charge me for phone insurance.
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Vodacom's replyOfficial
02 Sept 2021, 13:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2021, 13:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team