1 reviews | Active since Apr 2026
Vodacom Still Charging Me 6 Months After Contract End. Absolute Joke.
If you ever think of getting into a cellphone contract with Vodacom, think several times before getting yourself into such a headache. I took a 3-year contract with them and paid on time every single month. When the 3 years came to an end? Oh boy.
They took me from pillar to post. I called on time to say I would not be continuing with the contract and that they needed to cancel it. It has taken them 6 months to cancel a contract. HALF A YEAR. Every month I am being debited for a phone that I have already finished paying for.
The lady on the phone had the audacity to tell me I need to provide proof that I cancelled on time. Why the hell are you recording calls then?
Every month since November 2025, I have been calling to remind them to cancel, ONLY to find out that the agents **** and nothing was done. It is now 06 April 2026. I had to physically go in-store and create a scene just to have my contract cancelled today.
Then the clown lady had the nerve to tell me there is a 30-day waiting period from my next billing date, so I will continue to be debited for the phone. Foolishness. Every month since November 2025 I have been calling to cancel this contract. That is waaay over 30 days at this rate.
Buy your cellphone cash. If I could give a -0, I would. If my contract is not cancelled 30 days from my next billing date, I will wreak havoc in-store. Watch.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
