VODACOM STILL CHARGING FOR EXPIRED CONTRACT

From: Philip Parker To: *** Sent: Sunday, May 12, 2019 6:36:31 PM GMT+02:00 Subject: CANCELLATION OF SEVICE ***6 2GB MBB TOPUP ACC I***-9 - PR PARKER ID TO WHOM IT MAY CONCERN Please cancel service ***6 2GB MBB TOPUP. This was a contract taken out in June 2016 x 24months. 24months has long expired and I have long not had any need for this service as we have unlimited Wi-Fi available. After the 24 months duration of this contract I did not request an extension of this service (A new modem was not supp**** to me). In effect I am paying for a service I neither need nor use. I view of the above I hereby request this service be cancelled with immediate effect. I also revoke all bank debit orders authorized for this service. Yours Faithfully Philip Parker THIS IS THE FIRST OF SEVERAL MAILS SENT TO VODACOM, I HAVE EVEN SPOKEN TO THEIR CALL CENTER TWO MONTHS AGO AND WAS ASSURED THE UNWANTED ******* SERVICE WOULD BE CANCELLED BUT I AM STILL BEING CHARGED FOR THIS SERVICE. VODACOM PLEASE DO THE RIGHT THING

Cape Town