JN
Joshua N
1 reviews | Active since Dec 2017
08 Jan 2020, 09:03
Vodacom still charges me even after contract expire
Vodacom refuse to cancel my contract after it expire and continue to charge me .
They confirm twice via sms that my complain is closed only to discover that they have continue to charge me .
Please assist as I will end owing them a lot of more for airtime that iam not using . There are are still sending me invoices
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Vodacom's replyOfficial
08 Jan 2020, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply08 Jan 2020, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team