JR
Jani R

1 reviews | Active since Mar 2009

25 Mar 2015, 09:44

Vodacom still charged connection fee

This is just one of many mishaps when changing my contract to Vodacom. I ordered my new contract online. According to them there is no sim or connection fee when ordering online [URL Removed]<br> <br> But yet, I was charged a connection fee. Really Vodacom. It is absolutely true what everyone says about you. How about proving your critics wrong every now and then.<br> <br>

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Replies (1)
Vodacom
Vodacom's reply25 Mar 2015, 12:48
Official
Hello j3n,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team