Vodacom still billing me months after contract cancellation

<p>I cancelled my (month-by-month) contract with vodacom on 12 January 2017. I ported to cell c. I was advised that I would be billed an amount in February which would be my final invoice from vodacom. I payed my Feb invoice in full, and was suporisded to receive an invoice for March. I called the call centre and was advised that this was my last and final payment - I found this strange as it was already 2 months post cancelation, but I accepted the explanation. So I was shocked to find an invoice emailed to me for April, charging me for a contract aand handset insurance etc! I tried the call centre 3 times, but each time I was unable to access the cancellations/retention because the computer would not accept the details I provided. I mentioned this to the call entre agents but was told that there is no other way and they cannot put me through to a person in the correct department. So I went in person to Vodacom customer care at Vodaworld in Midrand. I waited 25 minutes and then expalined my p[redicamewnt to the agent. She tried but wa sunblae toi access my account, becuase the system was down. I waited for another 30minutes and eventually left, with the agent telling me that she wil ltry again when the system comes up. I am completely frustrated and astonished at the lack of service provided and I will have to go to lawyers if this is not resolved immediately.</p>