CO
Chris O
1 reviews | Active since Jun 2022
06 Feb 2024, 18:43
Vodacom still billing me even though numbers cancelled
Hi there,
I cancelled all the numbers why am I getting billed still? This does not work like that!!
And if I have a credit on my account for -36,397.48
Please refund this amount back into my bank account ASAP
If you need to get hold of me please contact me on ***
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
07 Feb 2024, 07:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2024, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
CO
Chris O's updateReviewer Update
08 Feb 2024, 14:56The lady from cancellations called me. I am so ****ed at this moment; she said you are going to bill me another amount for December. 2 of my numbers weren't cancelled and i specifically asked the guy last time is there any outstanding fees he said no i don't give **** what your stupid quotes says i asked him!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Now i must pay over R5000, I DONT HAVE R5000 to **** out! So either you write it off or make a monthly payment plan.
I HATE AND DESPISE VODACOM SO MUCH I WISH I COULD GIVE VODACOM OVER TO ICASA OR SOME PLACE!!!!!
I honestly hate your company so much, I paid over R 100 000 in cancellation fees and yet you cant just let go of ****ing R5000 WHICH YOU GUYS DIDNT SEND ME AN INVOICE FOR AND I DIDNT EVEN KNOW!
I have R45 in my account and dont have R5000 to pay.
I swear to GOD i am going to get a lawyer and just voice my frustrations regarding vodacom in Beeld or call a radio station regarding this!!!!!!!
I wont in hell pay another c, I paid you ****ing over R100 000 from my pension!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
****et i hate vodacom i just wana say it once more il give your company such a bad name every where i can!!!!
I am over on telkom and their service is *** better than vodacom!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cant you just let go of this damn little R5000 which you guys scrwed up??????? Dont tell me you didnt cause you *****ed up this whole cancellation process!!!!!!!!!!!!!!!!!!!!!!!!!
Now i must pay over R5000, I DONT HAVE R5000 to **** out! So either you write it off or make a monthly payment plan.
I HATE AND DESPISE VODACOM SO MUCH I WISH I COULD GIVE VODACOM OVER TO ICASA OR SOME PLACE!!!!!
I honestly hate your company so much, I paid over R 100 000 in cancellation fees and yet you cant just let go of ****ing R5000 WHICH YOU GUYS DIDNT SEND ME AN INVOICE FOR AND I DIDNT EVEN KNOW!
I have R45 in my account and dont have R5000 to pay.
I swear to GOD i am going to get a lawyer and just voice my frustrations regarding vodacom in Beeld or call a radio station regarding this!!!!!!!
I wont in hell pay another c, I paid you ****ing over R100 000 from my pension!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
****et i hate vodacom i just wana say it once more il give your company such a bad name every where i can!!!!
I am over on telkom and their service is *** better than vodacom!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cant you just let go of this damn little R5000 which you guys scrwed up??????? Dont tell me you didnt cause you *****ed up this whole cancellation process!!!!!!!!!!!!!!!!!!!!!!!!!
CO
Chris O's update08 Feb 2024, 14:56
Reviewer Update
The lady from cancellations called me. I am so ****ed at this moment; she said you are going to bill me another amount for December. 2 of my numbers weren't cancelled and i specifically asked the guy last time is there any outstanding fees he said no i don't give **** what your stupid quotes says i asked him!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Now i must pay over R5000, I DONT HAVE R5000 to **** out! So either you write it off or make a monthly payment plan.
I HATE AND DESPISE VODACOM SO MUCH I WISH I COULD GIVE VODACOM OVER TO ICASA OR SOME PLACE!!!!!
I honestly hate your company so much, I paid over R 100 000 in cancellation fees and yet you cant just let go of ****ing R5000 WHICH YOU GUYS DIDNT SEND ME AN INVOICE FOR AND I DIDNT EVEN KNOW!
I have R45 in my account and dont have R5000 to pay.
I swear to GOD i am going to get a lawyer and just voice my frustrations regarding vodacom in Beeld or call a radio station regarding this!!!!!!!
I wont in hell pay another c, I paid you ****ing over R100 000 from my pension!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
****et i hate vodacom i just wana say it once more il give your company such a bad name every where i can!!!!
I am over on telkom and their service is *** better than vodacom!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cant you just let go of this damn little R5000 which you guys scrwed up??????? Dont tell me you didnt cause you *****ed up this whole cancellation process!!!!!!!!!!!!!!!!!!!!!!!!!
Now i must pay over R5000, I DONT HAVE R5000 to **** out! So either you write it off or make a monthly payment plan.
I HATE AND DESPISE VODACOM SO MUCH I WISH I COULD GIVE VODACOM OVER TO ICASA OR SOME PLACE!!!!!
I honestly hate your company so much, I paid over R 100 000 in cancellation fees and yet you cant just let go of ****ing R5000 WHICH YOU GUYS DIDNT SEND ME AN INVOICE FOR AND I DIDNT EVEN KNOW!
I have R45 in my account and dont have R5000 to pay.
I swear to GOD i am going to get a lawyer and just voice my frustrations regarding vodacom in Beeld or call a radio station regarding this!!!!!!!
I wont in hell pay another c, I paid you ****ing over R100 000 from my pension!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
****et i hate vodacom i just wana say it once more il give your company such a bad name every where i can!!!!
I am over on telkom and their service is *** better than vodacom!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cant you just let go of this damn little R5000 which you guys scrwed up??????? Dont tell me you didnt cause you *****ed up this whole cancellation process!!!!!!!!!!!!!!!!!!!!!!!!!