HVdH
Hugo Van den Heever
1 reviews | Active since Jan 2023
05 Aug 2024, 07:53
Vodacom still being DISHONEST
So on my previous review Vodacom went and said they rep**** privately and they closed the Vodacom case. but no one ever rep****, someone phoned me and said that they will look into the matter and get back to me. Now they say they rep**** when I heard nothing from them. This company is the worst, You cant phone customer care, so now you leave a review to talk to them and then they just close the case with out any explanation on formal reply.
Vodacom stop being dishonest and give me a valid reply
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Aug 2024, 10:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Aug 2024, 10:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
HVdH
Hugo Van den Heever's updateReviewer Update
12 Aug 2024, 07:12Still NO one has contacted me from Vodacom.
HVdH
Hugo Van den Heever's update12 Aug 2024, 07:12
Reviewer Update
Still NO one has contacted me from Vodacom.